FAQ
You have until 9am two days prior to arrival to cancel and get your deposit back. Cancellations must be made by email to info@mauihostel. If you booked via Hostelworld, please cancel through their site/app.
If you fail to cancel or arrive you will be considered a No Show; we will keep the first night’s deposit and cancel the remaining nights of your stay.
Please be ready with an ID, proof of onward travel from Maui (i.e. plane ticket departing Maui), and $10 cash for key deposit.
Check-in starts at 1pm. Check-out is at 10am. Late check-outs will not get their key deposits back, sorry! We have free luggage storage for before/after you check in or out. You can review all rules on our tour page!
There is free street parking around the hostel and up Market Street. Parking cannot be reserved.
Quiet hours are 10pm-8am. Please respect our neighbors and your fellow guests!
In person, at the reception desk. Sign up sheets go out the day before the scheduled tour, after that day’s tour has left. You can sign up for tours happening the day you check-out, space permitting. We do not take advance reservations.
Dorms have lockers (bring your own lock, please). We have a locked safe behind the reception desk as well. Ask a receptionist to store your valuables in it.